Digital Cookie Help Center for Girl Scouts and Families
Review the sections below for instructions on the Digital Cookie website and Digital Cookie Mobile App. If you are a cookie volunteer looking for Digital Cookie instructions, read the Online Cookie Systems Guide for Volunteers.
Log Into Digital Cookie & Set Up Your Site as a Girl Scout 
Girl Scout Login
- Watch for your registration email* from “Girl Scout Cookies” (email@email.girlscouts.org or noemail@girlscouts.org) with the subject “It’s time to register your Girl Scout for Digital Cookie!” Search your junk/spam/promotions folder if you didn’t receive this email. View screenshot
- Click the pink
button to take you to the Digital Cookie registration site.
Girl Scouts must register within the web browser, before utilizing the Digital Cookie Mobile App. - Create a password on the Digital Cookie website. View screenshot
- Log in with your MyGS email address and password.
- When you first log in, watch the “Safe Selling for Smart Cookies” safety video with your Girl Scout(s). This will automatically run, and you will need to watch it before you can continue.
- Read and accept the Terms and Conditions, and “Girl Scout Safety Pledge” with your Girl Scout(s).
- If you want to update your Girl Scout’s
preferred name, do so now. View
screenshot.
If your Girl Scout is older than 13, you can add an optional Girl Email Address in the designated box. Girl Scouts 13+ can manage most of their Digital Cookie site on their own, but still need an adult to approve the Girl Scout’s site and approve orders. View screenshot. - Click “Access Site” to be taken to the
first Girl Scout’s home page.
If you have more than one Girl Scout, repeat these steps, including the safety video. - Once you have registered, watch your inbox
for a registration confirmation email and save this email where
you can find it during cookie season!
If your Girl Scout is older than 13 and you added her email address, the registration confirmation email will go to the Girl Scouts email.
Registration Issues
If you’re having issues getting registered, select the Need Help Logging In button. Girl Scouts must be registered for the current membership year, and we will need to have the correct email address on file for the primary caregiver.
Check your junk/spam/promotions inbox one more time for an email from “Girl Scout Cookies” (email@email.girlscouts.org or noemail@girlscouts.org). If you do not find the email, follow next steps.
- Go to digitalcookie.girlscouts.org and click the “Need help to log in” link. And view the screen of steps to get registered for Digital Cookie. View screenshot
- Start by clicking on the “Request a Registration Email” and enter the email address that is associated with your MyGS account. View screenshot
- If your email is in the system, you will get a message letting you know that you have been sent a registration email, and you will receive it within 15 minutes. If your email is not in the system you will receive a red message. If you think your Girl Scout is registered then choose to “check the email address that’s on file for you.” View screenshot
- Select our Girl
Scout Council, Girl Scouts River Valleys or Minnesota and
Wisconsin River Valleys. Then enter your Girl Scout’s first name,
last name, and troop number to verify your Digital Cookie
information.
- If your Girl Scout’s information is not in the system at all, or not in the way you entered it, contact your council, troop leader, or customer support.
- If your Girl Scout is in the system, you will see the information to verify. View screenshot
- Any updates made will need to be reviewed and approved by Girl Scouts River Valleys before your Digital Cookie account will be activated. Once approved, you will receive a registration email and can begin accessing Digital Cookie.
Site Setup
- Log in to digitalcookie.girlscouts.org
- Click on the “Set up your Digital Cookie site…” link in the “My Cookie Site” section, or the “Site Setup” at the top. View screenshot
- There are several different sections to her home page. These are: Goal Setting: “Set My Sales Target”, “My Cookie Story”, Photo/Video Upload, and Preview and Publish Your Site.
Goal Setting: Set My Sales Target
- Girl Scouts enter how many packages of cookies they are working to sell this year.
- When the information is entered, the calculator will show how much money the troop will get from her hard work.
- Save your goal.
My Cookie Story
- Girl Scouts can share important details with their cookie customers like troop goals, why it’s important and what they’ve learned from the Cookie Program.
- Save their story. You can make edits to it at any time. View screenshot
Photo/Video Upload
Girl Scouts can choose to upload a photo or use a picture from the gallery, plus they can upload a video or use the GSUSA video.
Girl Scouts who uploaded a photo or video of themselves sold more than double the boxes on average than those who did not. Bonus! Girl Scouts can get tips on how to make a great video. View screenshot
See Your Cookie Site and Publish
- Click the See your site button to see how the site appears to customers and publish. View screenshot
- If your button only says “see your site” you may be missing some required fields or didn’t make any changes. Go back and check that everything has been completed.
- Some things to check:
- Is the spelling and grammar correct and does it tell a story?
- Make sure the photo or video are displaying correctly.
- Are the goals accurate.
- If you need to change anything, click Edit and make changes, then go back to Step 2a
- If it looks good, click Approve and Publish .
If your council’s digital cookie sale hasn’t started, the link will not be active yet. View screenshot
Alternative Formats For These Instructions:
Learn About Your Girl Scout Digital Cookie Dashboard
There are nine tabs on your dashboard to support your Girl Scouts Digital Cookie sales. The dashboard features seven sections.
The sections that you’ll see on the dashboard.
- Message from Council
- You may see notes from Girl Scouts River Valleys in this section to cheer you on during the cookie season.
- You may see notes from Girl Scouts River Valleys in this section to cheer you on during the cookie season.
- My Sales Goal
- Track your cookie sales and how your troop is doing towards their goal. You can update your goal and enter offline sales all from your dashboard.
- Track your cookie sales and how your troop is doing towards their goal. You can update your goal and enter offline sales all from your dashboard.
- My Cookie Site
- When your site is set up, you can share the cookie site link or print the QR code:
- When your site is set up, you can share the cookie site link or print the QR code:
- Pending Orders
- See orders that need approval or delivery.
- See orders that need approval or delivery.
- Cheers
- Send words of encouragement to other Girl Scouts in your troop and view any Cheers you may have received from customers, your troop volunteer, or other Girl Scouts from your troop.
- Send words of encouragement to other Girl Scouts in your troop and view any Cheers you may have received from customers, your troop volunteer, or other Girl Scouts from your troop.
- Pins and Badges
- This will show what Pins and Badges you have earned through Digital Cookie.
- This will show what Pins and Badges you have earned through Digital Cookie.
- Online Sales Marketing
- Monitor your cookie business by viewing your total sales as well as a breakdown of sales by cookies and delivery options. You can also see how many marketing emails you have sent to customers: View screenshot.
- Monitor your cookie business by viewing your total sales as well as a breakdown of sales by cookies and delivery options. You can also see how many marketing emails you have sent to customers: View screenshot.
Badges
This optional page displays the Cookie Entrepreneur Family Pins, and the Cookie Business badges appropriate to your Girl Scout’s level. View the Entrepreneur Pins and Badges tip sheets.
Learning
This optinoal page has games, videos, and other Cookie Program exercises tailored to your Girl Scout’s age level.
Site Setup
Use this page to set up your cookie site. For support on how to set it up.
Customers
Connect with customers on this page by adding new friends and family, send emails, and monitor their orders.
Orders
View all orders placed through Digital Cookie.
My Cookies
This page has three different sections.
- Cookie Inventory: Track inventory as orders are placed.
- Financials: Monitor payments due to your troop.
- Delivery Settings: this section you can turn off/on cookie varieties as well as the in-person delivery option for customers.
Alternative Formats For These Instructions:
Share Your Digital Cookie Site Links and Send Emails
View Your Online Orders and Approve Online Orders for Local Delivery
View Your Cookie Totals and Cookie Varieties
Turn On/Off In-Person Delivery and/or Cookie Varieties in the "My
Cookies" Tab
Take Credit Card & Mobile Payments & Track Cash Sales with the
Digital Cookie Mobile App at a Booth or on the Go
My Rewards Tab
Find Answers to Common Questions About Digital Cookie
