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Service Unit Manager

The Service Unit Manager develops and maintains Girl Scouting throughout the area and organizes and supports local troops, Juliettes (individual girl members), registered adult volunteers, families, and community partners.

Read the Service Unit Manager's Responsibilities and Qualifications


  1. Report to and partner with River Valleys’ membership staff.
  2. Schedule, plan and facilitate regular service unit team and/or leader meetings.
  3. Communicate important Girl Scout information to volunteers, members, and families, within an assigned area.
  4. Recruit, appoint, and supervise service unit team members.
  5. Provide leadership, support and delegation to service unit team members to provide excellent service for girls, volunteers, families, and troops. Ensure quality Girl Scout programming opportunities are offered to maximize a positive troop experience.
  6. Support and promote the Planning Guides at the service unit and troop levels.
  7. Establish and maintain positive relationships with community groups and individuals.
  8. Work with service unit team members and River Valleys staff to create and implement an annual service unit plan of work.
  9. Monitor service unit finances in partnership with the service unit treasurer.
  10. Facilitate volunteer management, including recruitment, placement, training, recognition, support, and conflict resolution.
  11. Complete volunteer position training within required time frame.
  12. Maintain sound risk management for the protection and safety of girls and adults in the service unit by following/upholding all GSUSA and River Valleys policies, standards and procedures.
  13. Promote and support River Valleys’ Family Fundraising Campaign, Fall Product Program and Cookie Program Activity in relationship to your volunteer position.
  14. Other duties as assigned.


  1. Willing to become a registered adult member of GSUSA.
  2. Willing to fully participate in volunteer application and screening process.
  3. Practice welcoming and inclusive behavior toward people of all ages, races, religions, cultures, abilities, sexual orientation, gender, educational, and economic backgrounds.
  4. Committed to speak and act in a manner consistent with the Girl Scout Mission, Promise, and Law.
  5. Demonstrate excellent group and interpersonal communication skills.
  6. Knowledge of the Girl Scout Leadership Development Program.
  7. Ability to listen, plan and organize; supervise adults; accomplish tasks through delegation; facilitate meetings; and resolve conflict.

Manager Forms + Resources

SUMore Trainings

Use these guides to lead development trainings at your Service Unit meetings.