Knowledgeable, well-trained and motivated volunteers are essential for Girl Scouting to accomplish its goals and objectives.
This section covers all of the policies, rules and standards that guide your volunteer experience.
This section includes a lot of key information, so be sure to download the full version to keep as a reference.
Definition of a Volunteer
This covers how volunteers are defined by River Valleys and why membership is required for adult volunteers.
Volunteers’ Rights + Responsibilities
This section includes responsibilities including confidentiality, dress code, training and volunteer management.
Climate + Safety
Here, we outline the culture that our volunteers build for girls. Learn guidelines for working with girls including prohibited behaviors, requirements for reporting abuse or neglect and background checks.
- Background Check information
Discriminatory Harassment Policy
Learn how to identify and respond to discriminatory harassment.
Sexual Harassment Policy
Learn how to identify and respond to sexual harassment.
River Valleys Conflict Management Process
River Valleys staff will work to resolve conflicts between volunteers and/or staff members in an equitable manner consistent with Girl Scout policies and procedures. The best interest of the girls’ welfare is River Valleys’ highest priority in resolving conflicts among adults. River Valleys will resolve such conflicts in the context of the values, traditions, and purposes of Girl Scouting as stated in the Constitution of GSUSA.
In the event of any problem, conflict, or grievance, between volunteers and/or parents, River Valleys encourages volunteers and members to work together at the onset of a conflict issue, by:
- Drafting and signing an agreement together, which outlines the expectations of both parties
- Meeting face to face to discuss their concerns directly
If the conflict issue is unable to be resolved, and River Valleys becomes involved, the Volunteer Relations Manager will initiate the conflict management process. This process is managed in a confidential and objective manner. The primary goal of this process is to ensure that nothing interferes with the ability of the adults to deliver a high-quality Girl Scout Leadership Experience for the girls.
The Volunteer Relations Manager facilitates this process by:
- Conducting a thorough review (contacting any relevant parties to obtain necessary information)
- Determining the impact and severity
- Providing a decision (which includes but is not limited to volunteer probation, suspension, or removal)
- Offering staff facilitated mediation, if all volunteers remain in place
Conflict of Interest Policy
Learn what constitutes a conflict of interest and what to report to River Valleys.