Troop Cookie Managers


  • Read the Troop Cookie Manager's Responsibilities


    • Be a registered River Valleys’ adult volunteer, and demonstrate the Girl Scout Promise and Law in your actions.
    • Read and understand the Troop Cookie Manager Guidebook. Contact your service unit cookie manager or Product Program at with any questions.
    • Follow all policies and meet all deadlines.
    • Deposit cookie money promptly and frequently into your troop’s bank account.
    • Ensure your troop pays for all cookies received as indicated in Snap. When you pick up cookies, the troop assumes financial responsibility for the cookies.
    • Read The Smart Cookie and emails from council.
    • Treat service unit cookie managers respectfully at all times; like you, they are volunteers.

    Essential Functions

    Before the sale

    • Attend the in-person training provided by your service unit cookie manager. If you are a new troop cookie manager, you must also complete online training. If you are a returning troop cookie manager and are unable to attend the in-person training, you must complete the online training.
    • Complete the ACH Authorization form and enter your troop’s bank account and routing number in Snap.
    • Set the final family cookie return date. You must fill in this date on the Family Cookie Responsibility Forms.
    • Hold a family cookie meeting and obtain signed Family Cookie Responsibility Forms for each girl selling cookies.

    During the sale

    • Maintain consistent communication with your service unit cookie manager regarding cookie inventory.
    • Ensure troop information in Snap is accurate and up-to-date throughout the sale (allocate cookies to girls, confirm transactions are correct, and submit girl rewards order).
    • Establish a weekly cookie pickup schedule with families and communicate with them often.
    • Manage the troop’s inventory: cookie orders, weekly cupboard pickups and distribution.
    • Collect at least 50 percent of money due from families prior to distributing additional cookies to them and make frequent bank deposits (River Valleys recommends weekly deposits).
    • Maintain accurate records of inventory and money transactions with families by collecting signed receipts.
    • Coordinate troop Cookie Program activities such as booth sales, cookie donation program(s), etc.
    • Ensure girls are behaving properly at cookie booths: communicate good and bad behavior examples to families.

    After the sale

    • Collect all remaining money due from families.
    •  Deposit money into your troop’s bank account on time, and submit Collection Problem Reports, if necessary.
    • Distribute rewards to girls in a timely manner.
    • Keep troop records (cupboard receipts, bank receipts, etc.) until December 31, 2016.
  • Troop Cookie Manager Responsibilities Form
  • Online Training

Cookie Swap Wiki

Use the Cookie Swap Wiki to find troops near you that have or need cookies. (For volunteers only).

Program Materials

 Cookie Kickoff Kit

Cookie Booths

Current Cookie Booth Data

Historical Cookie Booth Data

Cookie Booth Posters + Resources