- Read the Troop Cookie Manager's Responsibilities
- Be a registered River Valleys’ adult volunteer, and demonstrate the Girl Scout Promise and Law in your actions.
- Read and understand the Troop Cookie Manager Guidebook. Contact your service unit cookie manager or Product Program at firstname.lastname@example.org with any questions.
- Follow all policies and meet all deadlines.
- Deposit cookie money promptly and frequently into your troop’s bank account.
- Ensure your troop pays for all cookies received as indicated in Snap. When you pick up cookies, the troop assumes financial responsibility for the cookies.
- Read The Smart Cookie and emails from council.
- Treat service unit cookie managers respectfully at all times; like you, they are volunteers.
Before the sale
- Attend the in-person training provided by your service unit cookie manager. If you are a new troop cookie manager, you must also complete online training. If you are a returning troop cookie manager and are unable to attend the in-person training, you must complete the online training.
- Complete the ACH Authorization form and enter your troop’s bank account and routing number in Snap.
- Set the final family cookie return date. You must fill in this date on the Family Cookie Responsibility Forms.
- Hold a family cookie meeting and obtain signed Family Cookie Responsibility Forms for each girl selling cookies.
During the sale
- Maintain consistent communication with your service unit cookie manager regarding cookie inventory.
- Ensure troop information in Snap is accurate and up-to-date throughout the sale (allocate cookies to girls, confirm transactions are correct, and submit girl rewards order).
- Establish a weekly cookie pickup schedule with families and communicate with them often.
- Manage the troop’s inventory: cookie orders, weekly cupboard pickups and distribution.
- Collect at least 50 percent of money due from families prior to distributing additional cookies to them and make frequent bank deposits (River Valleys recommends weekly deposits).
- Maintain accurate records of inventory and money transactions with families by collecting signed receipts.
- Coordinate troop Cookie Program activities such as booth sales, cookie donation program(s), etc.
- Ensure girls are behaving properly at cookie booths: communicate good and bad behavior examples to families.
After the sale
- Collect all remaining money due from families.
- Deposit money into your troop’s bank account on time, and submit Collection Problem Reports, if necessary.
- Distribute rewards to girls in a timely manner.
- Keep troop records (cupboard receipts, bank receipts, etc.) until December 31, 2016.
- Troop Cookie Manager Responsibilities Form
- Online Training
Cookie Swap Wiki
Use the Cookie Swap Wiki to find troops near you that have or need cookies. (For volunteers only).